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3 Performance Challenges as Chatbot Adoption Grows

chatbots Google open source

chatbots Google open sourceToday, many organizations are starting to use voice or text-enabled chatbots for the first time or already have chatbot systems in place. In fact, Gartner said 25% of organizations are predicted to make chatbots their primary customer communication channel by 2027. This is because consumer behavior has shifted to primarily digital interactions and away from […]

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