An agent that does the wrong thing leaves evidence — a bad diff, a malformed record, a customer complaint. An agent that does nothing and reports success leaves a green checkmark, and green is the one signal your incident process is built to trust. Worry more about the second failure, because everything a DevOps team owns for catching failure — exit codes, run status, alert rules, the dashboard itself — is instrumentation built for software that fails loudly. None of it fires when the failure is an absence. Andrew Filev made the strongest version of the reliability argument in these pages in July ( https://devops.com/reliability-comes-from-the-system-not-the-agent/ ): reliability is a property of the system, not the agent. “Reliability has rarely come from any single component in isolation,” he wrote. “It comes from how systems handle failure.” Aviation does not assume perfect pilots and hospitals do not assume perfect surgeons; both wrap imperfect actors in app...
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