Skip to main content

Radical Transparency in DevOps and ITSM Helps Achieve Excellent Customer Experience

Achieve Excellent Customer Experience

Here’s what I’ve noticed after spending several years in service management: DevOps is coming up more in the conversations I’m having with service desk leaders. Usually, these conversations start with one of the similar questions: DevOps is going to be the death of ITSM, correct? Alternatively, some consider DevOps as a challenge, and ITSM doesn’t […]

The post Radical Transparency in DevOps and ITSM Helps Achieve Excellent Customer Experience appeared first on DevOps.com.



from DevOps.com https://ift.tt/2KTQWeP
Labels:

Comments

Post a Comment

Popular posts from this blog

Best of 2023: Will ChatGPT Replace Developers?

As we close out 2023, we at DevOps.com wanted to highlight the most popular articles of the year. Following is the latest in our series of the Best of 2023. AI is buzzing again thanks to the recent release of ChatGPT, a natural language chatbot that people are using to write emails, poems, song lyrics […] from DevOps.com https://ift.tt/Cy42I8D
Post a Comment
Read more

The mask mandate in the Capitol is being lifted in time for the State of the Union.

The mask mandate in the Capitol is being lifted in time for the State of the Union. By Jonathan Weisman from NYT World https://ift.tt/GxTNqu3 State of the Union Message (US), Biden, Joseph R Jr, Coronavirus (2019-nCoV), Capitol Building (Washington, DC), Greene, Marjorie Taylor (1974- ), Clyde, Andrew (1963- ), Masks
Post a Comment
Read more