Radical Transparency in DevOps and ITSM Helps Achieve Excellent Customer Experience

Here’s what I’ve noticed after spending several years in service management: DevOps is coming up more in the conversations I’m having with service desk leaders. Usually, these conversations start with one of the similar questions: DevOps is going to be the death of ITSM, correct? Alternatively, some consider DevOps as a challenge, and ITSM doesn’t […]

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Building a Security Feedback Process for DevOps

The last few years have seen some major slip-ups in the security space among all major cloud providers, resulting in uncertainty and speculation. That’s understanding; cloud security is an extremely complicated subject as enterprises build and deploy applications faster than ever before to keep up with business requirements. Most of the security issues that occur […] The post Building a Security Feedback Process for DevOps appeared first on DevOps.com . from DevOps.com http://bit.ly/2L1DS7t

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