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SRE Is the Most Innovative Approach to ITSM Since ITIL

Innovative Approach ITSM ITIL

Innovative Approach ITSM ITILFor over a decade, ITIL has been the leading ITSM framework adopted by enterprises across the globe. So, what is driving a rapidly increasing interest in Site Reliability Engineering (SRE) as a service management alternative? In its own words, Google refers to SRE as its approach to service management: “The SRE team is responsible for […]

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