Survey: More Than Half of Consumers Have Experienced Increased Digital Service Problems During Work from Home Period Despite IT Confidence in Current Tools and Processes

Surge in reliance on digital services during COVID-19 forces strain on IT teams’ digital transformation readiness and work-life balance   SAN RAMON, Calif.–(BUSINESS WIRE)–xMatters (www.xmatters.com), a digital service availability platform that prevents IT issues from becoming business problems, today announced survey findings and an infographic that reveal how the COVID-19 pandemic has impacted the role of digital […]

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