Skip to main content

SREs: Stop Asking Your Product Managers for SLOs

SLOs

SLOsOne of the fundamental premises of software reliability engineering is that you should base your reliability goals—i.e., your service level objectives (SLOs)—on the level of service that keeps your customers happy. The problem is, defining what makes your customers happy requires communication between software reliability engineers (SREs) and product managers (PMs) (aka business stakeholders), and […]

The post SREs: Stop Asking Your Product Managers for SLOs appeared first on DevOps.com.



from DevOps.com https://ift.tt/3jI54G0
Labels:

Comments

Post a Comment

Popular posts from this blog

Why the Software Development Tools you Choose Directly Affect Your CI/CD Reliability 

Most conversations about CI/CD reliability start in the wrong place. Teams debug flaky pipelines, investigate intermittent failures, tune alerting thresholds and optimize build times. All of that work is legitimate. However, the decisions that most directly determine whether a CI/CD pipeline is reliable or not were made months or years earlier, during tool selection. By the time teams are debugging pipeline reliability, they are usually dealing with the downstream consequences of upstream decisions that seemed reasonable at the time.   The software development tools a team chooses shape their CI/CD pipeline in ways that are not always visible during evaluation. Understanding those connections is the most practical starting point for teams that want reliable pipelines rather than better pipeline firefighting.   The Integration Surface Problem   Every tool in a software development stack creates an integration surface. Integration surface is the set of connections a tool has with oth...
Post a Comment
Read more

Coronavirus Briefing: What Happened Today

Coronavirus Briefing: What Happened Today By Jonathan Wolfe and Lara Takenaga from NYT U.S. https://ift.tt/3gaVp9N Coronavirus (2019-nCoV)
Post a Comment
Read more