According to Dr. Russell Ackoff, pioneer of systems design theory. “Discontinuous improvements are more important than continuous improvements” because creativity is a disruptive process. True quality focuses on value not efficiency. And to achieve quality it is essential to engineer a system as a whole, and not only improve its parts. This viewpoint is different […]
from DevOps.com https://ift.tt/jq1Miyr
from DevOps.com https://ift.tt/jq1Miyr
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